How can we help?

Download MyGarden from the App Store, sign in with your Apple ID, and follow the brief onboarding. Granting location access is optional but recommended — it’s what powers weather-aware care suggestions and hardiness-zone-specific plant verdicts.

Try a few different angles — a close-up of a leaf, a wider shot of the whole plant, and one of any flowers or fruit. AI vision works best when it can see distinguishing features. If the plant is small, fill the frame.

If we still can’t identify it, email support@mygarden.guru with the photos and we’ll take a look.

MyGarden’s recommendations are informational only and not a substitute for professional advice.

For any plant that might be poisonous, ingested by pets or children, or cause allergic reactions, please confirm with a qualified horticulturist, your local poison control center, or a veterinarian. See the Terms of Service for full details.

Two things to check on your iPhone:

1. iOS Settings → Notifications → MyGarden → ensure Allow Notifications is on.
2. Inside MyGarden, open Settings and confirm your notification preferences are enabled. If you previously denied permission, iOS may require you to re-enable it from the Settings app before the in-app prompt will work.

Open MyGarden → Settings → Account → Delete Account. Your personal data is removed from active systems within 30 days and from backups within 60 days.

If you can’t access the app, email privacy@mygarden.guru from the email address on your account and we’ll handle deletion manually.

MyGarden is currently free. We may introduce paid features in the future; if and when that happens, pricing and renewal terms will be shown clearly in the app before any purchase, and anything you already have today will keep working.

MyGarden requires iOS 17.0 or later and runs on any iPhone or iPad supported by iOS 17+. It’s optimized for iPhone; iPad layouts use the iPhone view at native resolution.

Not yet. MyGarden is currently available only on iOS.

An Android version is coming very soon.

Your account, plant photos, and notes are stored on Amazon Web Services in the United States. Plant analyses are processed by Google Gemini under contractual data-use restrictions. Push notifications go through Apple’s APNs. Full details in our Privacy Policy.